We have aimed to give you as much information on our website as possible about us and our processes so that you can feel confident in us and your decision before booking with us. If you can't find the information you are seeking (making sure to read our FAQs also), please contact us, we would be very happy to help.

Go to Services, or click Book Now which brings you to Services. 

There you will see the range of Consultations and Assessments that we provide, as well as detailed breakdowns of each.

Pick the one that suits your needs best. 

Make the payment. You will be able to choose the option of a payment plan. 

Once you have paid, you will get an email confirming your purchase. You will also be emailed a copy of our Intake Form. If you have chosen the payment plan option you will be sent our intake form following the first payment being taken. 

You have 60 days to fill in this form and submit (our secure server automatically deletes forms older than 60 days). 

Once you have clicked submit at the end of your Intake Form.

Within 5 days you will receive an email from us with a booking link (make sure to check your junkmail folder!).

With this booking link you will be able to view the psychologist's biographies, a video of them introducing themselves and view their calendars so that you can make a choice and book directly. 

If you are booking for a Consultation, book 1 appointment. If you are booking for an Autistic or ADHD identification only, book 3 appointments. If you are attending for Autistic & ADHD identification, book 5.

However, please note that psychologists may only have 1-2 sessions available. In that case it is ok, just book in as many as you can and you can discuss with your psychologist about dates/times for future appointments.

If you attend for a Consultation, and afterwards want to continue with an assessment contact us to let us know, including whether it is for autism, ADHD or both. You will then be emailed another invoice. Once this is paid, you can go back to your psychologist's online diary to book in for further appointments (you are also welcome to choose a different psychologist if you wish).

If you are identified as Autistic and/or ADHD, allow 2 weeks for documentation.

If you undertake an assessment, you will receive a free post-identification support session with Thriving Autistic, powered by the Neurodivergent Practitioner Directory, delivered by neurodivergent psychologists, counsellors, coaches and therapists and tailored to whether you’re identified as Autistic, ADHD or both—which you can book whenever suits you; it doesn’t need to be immediate.  

If you are not identified as either, you can still attend a free follow up session with Thriving Autistic. You can also receive a document confirming the outcome if you want one.