Our Process

What to Expect From Start to Finish

Our process is designed to feel steady and straightforward, giving you clarity at every stage. From joining the waiting list to receiving your outcome and support, each step is laid out so you know exactly what to expect and when.

If you ever need guidance along the way, our team is here to help.

Plain Text Version

  1. Read the FAQ on our website.

  2. When you are ready, click the ‘Book Now’ button.

  3. Fill in the online form and submit. You will be given the opportunity there to choose what option you would like.

  4. You are now on our waiting list. We will send you an invite email as soon as you reach the top (keep an eye on your junkmail folder!).

  5. Respond to the invite email saying that you are ready to pay and book.

  6. Wait to receive and invoice and then make payment online. Let us know you have paid.

  7. View online psychologists’ biography’s, videos and calendars and make your choice.

  8. If you are booking for a Consultation, book 1 appointment. If you are booking for an Autistic identification only, book 3 appointments. If you are attending for Autistic & ADHD identification, book 5. However, please note that psychologists may only have 1-2 sessions available. In that case it is ok, just book in as many as you can and you can discuss with your psychologist about dates/times for future appointments. If you are booking in for Autistic & ADHD identification, make sure to book in with a psychologist who supports both (this will be clear in the psychologist’s information).

  9. If you attend for a Consultation, and want to continue with a full identification (of a choice of just Autistic, just ADHD or Autistic & ADHD) contact us to let us know. You will then be sent another invoice to pay. Once this is paid, you can book in for further sessions (2 more sessions if just Autistic OR ADHD, 4 sessions if looking at both).

  10. If you are identified as Autistic and/or ADHD, allow 2 weeks for documentation.

  11. You’ll receive a FREE post-identification support session with Thriving Autistic, powered by the Neurodivergent Practitioner Directory, delivered by neurodivergent psychologists, counsellors, coaches and therapists and tailored to whether you’re identified as Autistic, ADHD or both—which you can book whenever suits you; it doesn’t need to be immediate.

  12. If you are not identified as either, you can still attend a FREE follow up session with Thriving Autistic. You can also receive a document confirming the outcome if you want one.